Human Resources Director
Brooklyn, NY
Full Time
Senior Manager/Supervisor
Company Overview:
Our Client is a comprehensive care management company serving healthcare partners and patient communities throughout the Tristate area. Giving care from a strong position of skill, knowledge and specialty, their RNs, LPNs, therapists and social workers keep patients safe, dignified, comfortable and better able to face longevity.
Since 1993, they have been positioned in support of their healthcare partners and patient communities. they have simplified the process of navigating complex care systems and deliver high-skill services along with education, prevention and management strategies. They take great care to build and maintain the finest network of truly skilled health caregivers. Their focus is on the terminally ill population, and they have garnered a stellar reputation for providing at-home care with a level of skill usually reserved for the nation’s leading hospitals.
Their hand-selected RNs, LPNs, therapists and social workers manage a range of care programs and services that make the difference between life and strife. By always putting patient needs first, they have built a care model that lasts.
Their broad range of clinical services covers virtually all medical and therapy treatments, including:
With our client, patients and caregivers benefit from the expertise, professionalism, resources and responsiveness of an established, large-scale company, while enjoying the intimate familiarity and personal acquaintance of a local neighborhood provider.
Position Overview:
The HR Director is a full-time, management-level position reporting directly to executive leadership. This role is responsible for the oversight, execution, and continuous improvement of all HR and Recruitment functions across the organization, including strategic planning, compliance, employee relations, talent acquisition, and staff onboarding.
The HR Director will manage and guide a team of HR Generalists, Recruiters, and Onboarding personnel, and will be accountable for aligning HR operations with business goals. This position requires extensive experience in healthcare HR and recruitment, with deep knowledge of home care industry regulations in New York and New Jersey. The HR Director must be highly organized, systems-oriented, experienced in managing HRIS platforms, and comfortable preparing for and representing the organization during audits by regulatory bodies such as the Department of Health (DOH), OMIG, CHRC, and other oversight agencies.
Key Responsibilities:
Our Client is a comprehensive care management company serving healthcare partners and patient communities throughout the Tristate area. Giving care from a strong position of skill, knowledge and specialty, their RNs, LPNs, therapists and social workers keep patients safe, dignified, comfortable and better able to face longevity.
Since 1993, they have been positioned in support of their healthcare partners and patient communities. they have simplified the process of navigating complex care systems and deliver high-skill services along with education, prevention and management strategies. They take great care to build and maintain the finest network of truly skilled health caregivers. Their focus is on the terminally ill population, and they have garnered a stellar reputation for providing at-home care with a level of skill usually reserved for the nation’s leading hospitals.
Their hand-selected RNs, LPNs, therapists and social workers manage a range of care programs and services that make the difference between life and strife. By always putting patient needs first, they have built a care model that lasts.
Their broad range of clinical services covers virtually all medical and therapy treatments, including:
- Skilled Nursing
- Wound Care
- Respiratory Therapy
- Immunizations Infusions
- Nutrition Counseling
With our client, patients and caregivers benefit from the expertise, professionalism, resources and responsiveness of an established, large-scale company, while enjoying the intimate familiarity and personal acquaintance of a local neighborhood provider.
Position Overview:
The HR Director is a full-time, management-level position reporting directly to executive leadership. This role is responsible for the oversight, execution, and continuous improvement of all HR and Recruitment functions across the organization, including strategic planning, compliance, employee relations, talent acquisition, and staff onboarding.
The HR Director will manage and guide a team of HR Generalists, Recruiters, and Onboarding personnel, and will be accountable for aligning HR operations with business goals. This position requires extensive experience in healthcare HR and recruitment, with deep knowledge of home care industry regulations in New York and New Jersey. The HR Director must be highly organized, systems-oriented, experienced in managing HRIS platforms, and comfortable preparing for and representing the organization during audits by regulatory bodies such as the Department of Health (DOH), OMIG, CHRC, and other oversight agencies.
Key Responsibilities:
- Lead the daily operations and strategic priorities of the HR and Recruitment teams.
- Serve as subject matter expert for healthcare compliance in the homecare setting (NY/NJ), ensuring continuous readiness for audits from DOH, OMIG, CHRC, Medicaid, and other relevant agencies
- Develop and implement policies, processes, and SOPs that support workforce management, HR compliance, and recruitment lifecycle success
- Oversee all employee relations functions, including investigations, conflict resolution, performance management, and progressive discipline
- Serve as final reviewer of complex HR issues requiring judgment and adherence to internal protocol, employment law, or risk mitigation
- Provide direct mentorship and supervision to HR Generalists, Recruitment Manager, and Compliance/Onboarding Leads
- Partner with executive leadership to monitor organizational health, resolve staffing issues, and drive employee engagement and retention
- Ensure the organization’s job descriptions, handbooks, protocols, and HR records are fully compliant and up to date
- Collaborate with Recruitment team to set sourcing strategy, interview volume targets, time-to-hire KPIs, and use of referral and sourcing programs
- Lead open enrollment and benefit administration strategy in partnership with third-party vendors (Paramount Enrollment Solutions and others), overseeing accountability and escalations
- Serve as point of contact for Workers Compensation, OSHA, and EEOC compliance/reporting
- Lead regular HRIS audits and system improvements, ensuring proper documentation, reporting, and digital file integrity
- Prepare and present regular reports to leadership summarizing KPIs, headcount updates, hiring trends, turnover analysis, and regulatory risk areas
- Ensure L1/L2/L3 data points are properly cascaded, collected, and reviewed for HR and recruitment teams, supporting GNY’s daily reporting rhythm
- Actively coach, train, and hold team accountable to performance standards and KPIs
- Represent HR in leadership meetings and guide decision-making on workforce and staffing-related goals
- Serve as Manager-on-Duty for escalation issues when executive leadership is unavailable
Qualifications:
- Bachelor’s Degree in Human Resources, Business Administration, or related field (Master’s preferred)
- Minimum of 7 years of HR leadership experience, preferably in home healthcare or healthcare services
- Proven track record managing full-cycle recruitment in high-volume healthcare settings
- Strong understanding of NY/NJ labor laws, HR compliance, DOH/OMIG/CHRC audit prep
- Exceptional organizational and time-management skills
- Fluent in HRIS systems (UKG Ready preferred), with ability to train, audit, and optimize system use
- Excellent written and verbal communication; lead difficult conversations and gain team buy-in
- Collaborative leadership style with ability to motivate, develop, and retain talen
- Highly reliable, deadline-driven, and resourceful under pressure
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