Pharmacy Data Entry Technician

• Triage incoming calls from prescribers, nurses, and facilities; Prioritize and route calls to the appropriate department. 
• Provide excellent customer service by answering phones and addressing inquiries. 
• Maintain email correspondence and keep desks organized for streamlined operations. 
• Perform accurate and timely data entry tasks, including processing prescriptions, handling errors and rejections, and managing corresponding emails and phone calls.  
• Process a minimum of 200 prescriptions per day/25-30 prescriptions per hour to meet efficiency goals. 
• Handle billing claims and rejections to ensure accurate reimbursement.  
• Accurately process billing insurance information for prescriptions. 
• Liaise with the production department and pharmacists to ensure timely and accurate delivery of medications. 
• Receive prescriptions electronically, via Fax, or over the phone from physicians. 
• Enter prescriptions into the system, process them, and present them to the pharmacist for verification. 
• Contact physicians or facilities for clarification if any information is missing from the prescription. 
• Maintain effective communication with nurses, doctors, pharmacists, production, filling, and IV specialists. 

Physical Demands:
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.  

The regular work schedule for this position is approximately 40 hours per week (Monday-Friday) and may require additional hours/overtime as necessary. Must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include: Close vision, Distance vision, Peripheral vision, Depth perception, Ability to adjust focus and Ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, bend, and walk.  

Qualifications

• Education & Experience: High School Diploma or G.E.D. and 1-3 years of data entry experience; or an equivalent mix of education and experience. Long term care pharmacy experience preferred, PTCB certification preferred.  
• Computer Skills: Intermediate computer proficiency. Pharmacy and medication distribution software (EMAR, Pyxis Medbank, Frameworks preferred. 
• Language Skills: Ability to read and interpret documents such as medication documentation, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers or employees of the organization. 
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs. 

Compensation  
The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.  

EEO Statement
Topaz HR is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, age, disability, or any other status protected by applicable law. Our client values diversity and is committed to creating an inclusive environment for all employees.

Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.